I just wanted to take a minute and thank you and your group at Kalleo for the outstanding service we have received over the past several months. I realize you have many customer networks to manage but every time we call we get help immediately and we are always made to feel as if we are the only one you are dealing with. Your level of service and professionalism is second to none and we are glad to have you as our network managers. If you ever need a reference please feel free to contact us and we will certainly tell of your great service. Once again, thank you and please let your crew know how much we appreciate them.
My company, Eadens-Grimball Internal Medicine, has been using Kalleo support for our EMR system since July 2004. My staff and I have been very impressed with the job your company has done in support of our system and staff.
We like the fact that you monitor the system and know of problems, even before we do and that you contact us immediately to remedy these problems.
Your staff is always friendly, helpful and available to our staff. We would recommend your company for support anytime!!!!
Sincerely,
Allan Grimball, MD
I wanted to provide this letter of recommendation for Kalleo Technologies, whom I feel fortunate to have been introduced to and work with on a continuing basis. From my initial meeting in June 2004 to now, their professionalism, responsiveness and attention to detail has been impressive. Our project was to install an electronic medical record system. In doing so, we needed new hardware and technical support for our hardware purchases. From the design stage, Kalleo provided options for us to consider and evaluate including both performance and pricing perspectives. Through their contacts, Kalleo not only simplified the purchasing process but they attained reduced pricing too. Impressively, Kalleo quickly and unobtrusively installed the new hardware, consolidated the old systems into the new hardware and worked with the sofware vendor to install the new system on the new hardware. I noted that they had a well difined plan and they methodically moved from step A through Z, making the conversion rather effortless, at least from our perspective. Since this installation, they have monitored our systems and provided an enourmous amount of feedback on the hardware and its performance. Admittedly, I had concerns about having support 250 miles away, but they have actually provided much better service than our previous local support vendor. In addition they have responded very quickly with every ancillary request we have made. In conclusion, we have not encountered any negative aspect of having a business relationship with Kalleo Technologies and therefore would strongly recommend them for any computer hardware relationship you may be considering.
Sincerely,
Stephen Randolph
Kentucky Ear Nose and Throat
Sleep Source Inc. was established in August 2003 and fortunately has grown to triple capacity in just over one year. As the company grew, so did the need for computers and IT services. As with many services offered today there were several choices of companies and or individuals which provided the technological services required to accommodate our specific needs. In the technology world of today, advancement occurs frequently and requires dependable personnel to adhere to these changes. We at Sleep Source were fortunate enough to encounter Kalleo Technologies which fulfilled all of our needs. Kalleo Technologies presented themselves with professionalism and dependability that enabled us to delegate the IT components, which allowed us to concentrate on other areas of the business. Their overall personalities were very friendly and courteous, willing to assist 24 hours a day seven days a week. I would highly recommend Kalleo to anyone wanting this level of expertise for their company's technological needs.
Sincerely,
Mark Sexton