Our Services

Proactive Monitoring

We proactively monitor your business critical systems for signs of trouble so that we can fix the problem before
it causes downtime or data loss. We monitor thousands
of different statistics on:

• Servers: We monitor your servers for problems such as hard drives beginning to fail, temperature problems inside the server, application service issues and much, much more.
• Backups: We monitor your backups to make sure that they are running properly and that the backups are good.
• Networks: We monitor your network to make sure that all critical network components are working properly.

Continuous Support

Through continuous support, we deliver peace of mind for your business systems.

• Kalleo Technologies monitoring and support is 24/7. If your server crashes in the middle of the night you might not know it but we will and a technician will begin working to fix the problem right away. We pride ourselves on responding quickly to support requests. So we monitor and measure our response time when customers call our help desk to ensure that we minimize hold times. In fact our average hold time is less than 5 seconds.

 Comprehensive Services

Whether Kalleo operates as your outsourced IT department or we provide your business with just the IT services you need, we offer comprehensive IT solutions for your business.

• Managed Services
  
• Offsite Backups & Disaster Recovery
  
• 24 Hour Monitoring
  
• Security and Unified Threat Management
  
• IP Telephony
  
• Hardware and Software Solutions
  
• Virtual CIO
  
• Much, Much More!!!

 Managed Services Include

• System Monitoring & Maintenance
  
• Backup Monitoring & Disaster Recovery Testing
  
• Offsite Backups
  
• Risk Analysis
  
• General Troubleshooting & Resolution
  
• Remote Access Support
  
• Network Administration
  
• Virtual CIO